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ALBANY, Ga. (WALB) - Albany Utilities will begin sending “Continuous Flow” water usage notifications to customers on August 31.

The alerts are designed to help identify situations where water is flowing continuously for a 24-hour period on the customer’s side of the water meter.

The notification is intended to give customers an opportunity to check for potential issues, including leaking toilets, dripping faucets, irrigation system problems or other sources of ongoing water use.

Albany Utilities says receiving an alert does not necessarily mean there is an emergency or a major leak. However, it does indicate that the customer’s meter has detected continuous water flow somewhere beyond the meter.

Customers who receive an alert are encouraged to:

• Check faucets, toilets, irrigation systems and outdoor spigots for unexpected water use.
• Look for signs of leaks inside and outside their home or business.
• Consider whether the water use is expected, such as filling a pool or another planned activity.
• Arrange for repairs as soon as possible if a leak is discovered.

Albany Utilities says addressing unexpected water use promptly can help customers avoid higher water bills, conserve water and prevent more significant service-related problems.

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